Journal of Language Situation and Language Service
JLSLS, Vol. 1, No. 2, 2025, pp.220-240.
Print ISSN: 3078-3755; Online ISSN: 3104-5065
Journal homepage: https://www.lslsjournal.com
DOI：Https://doi.org/10.64058/JLSLS.25.2.05
数字素养在家庭教育的挑战：数字母职的困境与突围
吴展芬（Wu Zhanfen），蔡燕玲（Cai Yanling）
摘要：在数字化教育不断深化的时代背景下，家庭作为儿童教育的关键场域，正日益成为教育数字化转型的重要承载空间。母亲作为家庭教育中的核心角色，在数字技术融入日常教养的过程中，承担了愈发复杂的数字责任，同时也面临一系列新型挑战。本研究聚焦母亲在家庭教育中的数字素养实践，旨在系统揭示其在数字教育环境中所面临的多重困境，构建相应的理论分析框架，以回应国际数字素养研究对“包容性”与“教育公平”的持续关注，进而探索培育未来数字公民的可能路径。通过对八位母亲进行半结构化访谈，研究发现母亲在数字教育实践中普遍面临技术接入、能力适配、情感支持及资源协调等多维挑战。基于实证分析，本文提出“数字母职”这一核心概念，将其界定为母亲在数字教育情境中所承担的多重责任集合，具体包括操作支持、成本投入、教育规划、情感劳动与资源协调等方面。在理论层面，研究整合数字素养模型（DigComp）、性别角色理论与照护理论，提出“能力—转化—结构”ACS理论分析框架，为理解家庭教育在数字化进程中的角色演变提供了新的视角。在实践层面，本文提出通过提升母亲的数字技术能力、优化数字平台的使用体验、加强社会与学校的协同支持机制等途径，对数字素养教育的政策讨论与实践推进具有前瞻性意义。
关键词：数字素养；数字母职；数字公民；家庭教育；人工智能
作者简介：吴展芬，澳门大学教育学博士研究生，广东外语外贸大学公共管理硕士MPA校外导师。研究方向：教育政策与改革，教育领导力，比较与国际教育，家庭教育。电邮：yc47158@connect.um.edu.mo。蔡燕玲，通讯作者，博士，澳门科技大学国际学院助理教授、研究生导师。研究方向：社会语言学，语言习得，世界英语，语言态度与身份认同，人工智能与语言教育等。电邮：ylcai@must.edu.mo。
Title: Challenges of Digital Literacy in Family Education: The Dilemmas and Breakthroughs of Digital Motherhood
Abstract: Against the backdrop of the digital transformation of education, families have become key sites for technology integration, with mothers facing complex digital responsibilities and challenges. This study examines mothers' dilemmas in digital parenting and proposes a "digital motherhood" framework, addressing inclusion and equity in digital literacy research. Based on interviews with eight mothers, the study identifies challenges in technology access, competency, emotional support, and resource coordination. "Digital motherhood" encompasses operational support, cost investment, educational planning, emotional labor, and resource coordination. Theoretically, the study integrates DigComp, gender role theory, and care theory, proposing Ability–Conversion–Structure (ACS) analytical framework offers a new perspective for understanding how the role of family education evolves. Practically, it suggests enhancing mothers' digital skills, improving platform usability, and strengthening school-society collaboration to promote digital citizenship and educational equity.
Keywords: digital literacy; digital motherhood; digital citizenship; family education; artificial intelligence
Author Biography:Wu Zhanfen, ph.d. candidate in education, University of
Macau; external supervisor for mpa program (public administration), guangdon
university of foreign studies. Research interests: education policy and reform,
educational leadership, comparative and international education, family education.Email:yc47158@connect.um.edu.mo. Cai Yanling，corresponding author, ph.d.,assistant professor and postgraduate supervisor, international college, Macau
University Of Science and Technology. Research interests: sociolinguistics,languageacquisition, world englishes, language attitudes and identity, artificial intelligence and language education, among others.Email:ylcai@must.edu.mo.
Received: 15 Oct 2025 / Revised: 22 Nov 2025 / Accepted: 30 Nov 2025 / Published online: 30 Dec 2025 / Print published: 30 Dec 2025.
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